Client care and satisfaction is the firm’s main aim. It is an essential part of our service to offer clients the opportunity to tell us what they think of the way we handle their affairs and to offer any suggestions on possible improvements.
If you are satisfied with what we have done for you, we would like to know. On the other hand if we have fallen below your expectations in some way we would like the chance to put things right for the future.
With this in mind I invite you to answer the questions on this survey.
Please note that any replies will be treated in confidence.